Snow Bang is a limited company specialising in Acoustic Interior Design and we are committed to protecting and respecting our counterparties (clients, suppliers and various service providers) personal data and privacy.
For the purposes of the General Data Protection Regulation, Elise Auer, founder and Director of Snow Bang is a data controller, with registered offices at 238A Kingston Road, New Malden, Surrey KT3 3RN, UK.
Information that we collect from you
We typically collect your information when you voluntarily submit it to us. This is usually when you meet with one of our team or email or telephone us. The information we collect from you and process may include:
- Contact details including name, address, email address and telephone number.
- Bank details if we need to pay you or get paid by you in the course of our agreed business dealings.
- Information in correspondence via email, mail, telephone, or messages via a third-party such as WhatsApp, LinkedIn or Instagram. This may include information necessary to formulate a
proposal for a project including pictures and floorplans of the premises, acoustic measurements
and meeting notes.
How we use this information
We have a number of lawful reasons that we collect, use and store your information. Often, the processing of data is necessary for the performance of a contract; otherwise the processing is necessary for our legitimate interests as a data controller, unless these are overridden by your interests, rights or freedoms.
The reasons we process data are:
- So that we can respond to any enquiries that are made via our website, email, telephone, or a
third-party such as whatsapp, Facebook. LinkedIn or Instagram.
- To issue invoices, statements, making payments, project proposals and keep a record of these.
- For accounting purposes.
- To keep you informed of any news with regards to your specific project or others.
We will only keep your personal information for as long as we are in active communication with you. If we have not had any active communication for a period of more than six years, we will endeavour to delete your information.
Who we may share your information with
We do not sell, trade, or transfer your information to outside third parties. This does not include trusted third parties that assist us in operating our business and that provide services on our behalf. This includes web-hosting companies, shipping companies, information technology providers, and third-party marketing companies such as Mailchimp.
For these purposes, we may transfer your information beyond the European Union. These jurisdictions
We have a number of security precautions in place to protect the loss, misuse or alteration of your
information. Our computer systems are encrypted and password protected, and only a small number of
collaborators have access to information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Contacting us about your data
We hope that this has answered any questions that you may have about the way in which your
information is processed. If you would like to know the information that we hold about you, or would like us to remove your information from our records, please email [email protected]. If are unhappy with the way in which we are using your information, please email us at [email protected]; if your
complaint remains unresolved, you can contact the Information Commissioner’s Office at www.ico.org.uk.